How Automated Customer Service Works +Why You Need It
Automated Consulting Services Perspectives of Customers, Consultants and Companies SpringerLink 4.5% is also on par with B2B companies like ours that tend to see more complex questions from customers. We’ve all navigated our fair share of automated phone menus or interacted with support bots to get help. Some tools even "score" leads based on their behavior, indicating who's most likely to convert. What matters most to all generations surveyed holds true for Gen Z, too. Convenience—the seamless transition from tablet to smartphone to desktop to human—is a baseline expectation. Free email, survey, and buyer persona templates to help you engage and delight...
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